Our shipping center is open Monday through Friday, and closed on the weekends and all national holidays. We use USPS for all domestic delivery within the United States. Orders placed between Saturday and Sunday are fulfilled within 48 hours of receipt. All orders received after midnight PST on Wednesday will be shipped the following Monday. Shipping cost is calculated at checkout based on the service selected to your shipping address, and final weight of order. We offer free ground shipping, and free returns on all orders. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification. Make sure to double check your billing and shipping address when placing an order, as we are unable to reroute packages. Please note we cannot ship to a P.O. box address at this time. Prices displayed on our site are US dollars and exclusive of taxes. If you are shipping within the United States, sales tax will only be charged on orders shipped to California state. All sale items are NON REFUNDABLE.
INTERNATIONAL SHIPPING
Customers are responsible for duties and taxes for all International Orders. Those fees are calculated by the shipping provider upon arrival at destination.
TRACKING YOUR ORDER
Once your order is shipped we will notify you with a link that will direct you to updated tracking information.
RETURN POLICY
All sales are final. The only exception to this would be if a delivered product is defective. In this case, a return can be initiated within 48 hours of delivery.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@luckbob.com.
We will require multiple clear pictures of the 'unsatisfactory' item
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
PRIVACY
Luckbob respects your privacy and does not share any client information (including email addresses). Please email info@luckbob.com with further questions about our privacy policy. SECURITY Your checkout process and the content saved in your member profile are secure. No payment information can be saved or accessed through our site. Your email address, shipping and billing addresses, and all other information are secured by Weebly. BY USING OUR SITE You agree to the use of cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site utilizes cookies dropped by us or third parties for a variety of purposes including the operation of our website as well as track your usage on our site to target ads to you on other websites. You may opt out of receiving targeted advertising through the following sites, in the US at www.aboutads.info or in Europe at youronlinechoices.eu